How will my order ship?
We offer shipping via Australia Post. If we have the product in stock it will be send out within 24 hours. If we are out of stock we will notify you.
When will I receive my order?
Most items arrive within 5-7 business days when you choose to have your products shipped via Australia Post, but it can take up to 21 business days if the product is out of stock.
Will I be notified if my items will be delayed?
Yes, if there is an issue with your order being delayed for any reason we will notify you immediately.
contact us here to enquire about international shipping prices and if we deliver to your country
You may return most unopened items purchased at Simply Billie within 15 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 15 precent. We will credit you in the same manner as your original payment within 7 days of receiving the returned item less original shipping fees.